Questions

Frequently Asked Questions

How much protein/veggies can we cook with one packet?

The exact amount of proteins change for each product and for each protein. To find the exact quantities, please scan the QR code for the detailed recipes. 

What proteins can I use with your product?

You can use vegetables, paneer, soya, chicken, meat, fish or eggs with the products. For the best combinations, you can scan the QR code on each pack for information about which proteins go best with which product.

If this product has no preservatives, how does it have a large shelf life?

Our curry pastes use a combination of heat, pressure and vacuum packing to ensure that there is no bacterial growth, thus giving it its long shelf life without any preservatives. This technology is called retort packaging.

I opened both curry paste packs by mistake? How do I store it?

You can store it in the refrigerator in an airtight container for 4-5 days. Please ensure that you do not use a wet spoon in the curry paste, as it might cause it to spoil quicker.

Can I store the curry paste in an airtight container?

Yes, an airtight container is the best way to store the curry pastes once opened.

Should I refrigerate the content?

You only have to refrigerate the curry pastes once they are opened, in an airtight container. When they are unopened, you can store them at room temperature in your kitchen shelves!

What’s the return procedure?

As these are food products, we can't take back items once delivered.

If your order arrives damaged (a torn, split or leaking pack) or you received the wrong item, message us on WhatsApp at 9884344221 or email support@cookdtv.com within 7 days of delivery with photos, and we'll replace it or refund you — your choice.

You can cancel any time before your order ships. See our Refund Policy for details.

How do I find the recipes to make with each product?

Each of the product boxes contain a QR code that, once scanned, leads you to a page with all the yummy recipes you can make using the product. 

I added more water to the curry paste, how do I make it right?

You can just cook it for a little longer on high heat without the lid, for the excess water to evaporate. This will still give you the perfect original consistency without changing the taste.

How do they have a long shelf life if there are no preservatives?

Our curry pastes use a combination of heat, pressure and vacuum packing to ensure that there is no bacterial growth, thus giving it its long shelf life without any preservatives. This technology is called retort packaging.

Can the protein be marinated overnight?

Yes! If you do have the time, you can definitely marinate the protein overnight for better absorption of flavours.

Can it be air-fried or microwaved?
  • Yes! The fried chicken and Madras 65 can be air-fried. Coat the protein accordingly, then place it in a pre-heated air-fryer and brush/spray some oil on top. Air-fry at the appropriate temperature, flipping it halfway through.
  • The curry pastes can be microwaved along with water to heat it up and form the gravy. You can then add in the protein and cook it further to infuse the flavours. For this method, only proteins such as paneer, frozen veggies, eggs or pre-cooked chicken/fish is preferred as cooking them in the microwave for a long time could change the taste/texture of the dish.
How are they so red when there are no added colors?

We use natural colour extracts from vegetables like paprika and red bell peppers

Why is it expensive?
  • We believe our products aren’t on the premium end of the market. 
  • The pricing of our products are based on the amount of research, how fresh the ingredients are and the fact that we give you unparalleled quality and taste, our products aren’t expensive compared to others in the market.
Where can we buy them?

You can buy them on our website shop.cookdtv.com or on Amazon & Flipkart.

Are they available in supermarkets?

As of now, they are available in select stores in Chennai. If you would like to know more about the same, let us know.

Are they available internationally?

Yes, we ship internationally for custom orders. Do let us know your order details and we will process the same.

Why is the Madras 65 masala not sticking?

Try making the Madras 65 powder into a semi thick batter so that it coats the paneer thoroughly. This applies to all ingredients be it veg or non-veg.

The seasoning in Fried Chicken Kit is not enough?

We’ve heard you and we’ve fixed this for you! We’ve increased the quantity of the seasoning packets to ensure that there is always enough seasoning to make your fried snack as yummy as ever!

Are they healthy?

Since our products don't have any preservatives or artificial components, they're almost like any food we consume at home. Which does make it healthy and safe to consume

What’s the shelf life?
  • Curry Pastes - 12 months shelf life
  • Masalas - 12 months shelf life
  • Kits - 12 months shelf life
Any discount codes?

The discount codes are seasonal and might keep varying from time to time. You can always reach out on any of our social media platforms and we’d be happy to figure something out for you!

Is it Halal?

Yes, all of our products are Halal certified!

Which oil would be the best to fry the chicken?

We recommend using any neutral-flavoured oil to fry the chicken. Neutral-flavoured oils are those that don’t have any strong taste of their own. For example, sun flower oil, rice bran oil and canola oil.

Do we need to add salt?

No, we’ve included enough seasoning in all our products for the appropriate amount of protein. If you still feel like you need more salt, you can definitely add more!

How is this natural and healthy?

The products a made with natural vegetables, herbs, spices and masalas. They go through a cooking process just like it is made on a normal basis. It is then packed and vacuum sealed in a pouch that is kept in a high pressure environment to kill off any bacteria. This ensures that no preservatives are needed and keeps the product safe and natural.

Since there is no preservatives and the products are made with nutritional balance it does make it safe and healthy to consume

If we cook in the morning, can the children take it to school and consume it by 12.30? Will it get contaminated?

Yes, you can definitely pack this for your children. Once it is cooked, it is just like any other food you make at home. The life and taste of the food are the same, the only thing that reduces is your effort & time that you spend in the kitchen!

Do we have to marinate the chicken after mixing with the masala? If we have to, what’s the time required?

Marinating is not necessary. But if you do have the time, you can definitely marinate and refrigerate it for at least an hour for the flavours to get absorbed better!

Are our products hostel friendly?

Our Curry Pastes are definitely hostel friendly. All you need is one kadhai and you are sorted. Add the curry paste, pour appropriate quantity of water, add the protein of choice and let it cook.

Do you ship throughout India?

Yes, we do ship throughout India. We also offer COD.

When will they be available offline stores?

As of now, they are available in a few select stores in Chennai, Tamilnadu. We have plans to expand our offline presence across Tamilnadu, but not in the immediate future.

Are your products clean?

Yes our products are 100% free from artificial colours and flavours and we manufacture our products in the most hygienic manner possible.

How are they free from chemicals and preservatives?

Our curry pastes use a combination of heat, pressure and vacuum packing to ensure that there is no bacterial growth, thus giving it its long shelf life without any preservatives. This technology is called retort packaging.

Please let us know the price?

For our full, up-to-date price list, please visit our All Products page — prices there are always current.

Mention the exact quantities of meat/protein

The quantity of protein varies from product to product. You can find the exact quantities to be used by scanning the qr code to find our recipe videos made with the product in which exact quantities are mentioned with a step by step procedure

Can we use it without any added meat/protein?

Yes!! All our products are 100% vegetarian, you can use tofu, paneer or vegetables instead of meat.

How to store it once its opened?

You only have to refrigerate the curry pastes once they are opened, in an airtight container. When they are unopened, you can store them at room temperature in your kitchen shelves itself!

Can Cookd products be used to make food for pregnant women?

Our products are 100% free from artificial colours and flavours, Consume our products under a doctor’s supervision though.

Who are your recipe mixes for? 

Our Cookd recipe mixes are made to be enjoyed by everyone who loves good food. They are easy to cook & Authentic Recipe mixes which can be enjoyed by all ages. Do check the allergen declaration and ingredients for specific allergies.

Are Cookd recipe mixes vegetarian?

Yes! All our recipe mixes are 100% vegetarian and can be cooked with any meat/ veggies/ protein of your choice!

What is the shelf life of Cookd recipe mixes?

The shelf life of our recipe mixes are as follows -

  • Curry Pastes - 12 months
  • Biryani Kits - 12 months
  • Masalas - 12 months
  • Fried Chicken Kit / Crispy Fried Veggies - 12 months
  • Tandoori Tikka Kit & Malai Tikka Kit - 12 months
When should I finish the recipe mix after opening?

The biryani pastes and curry pastes should be consumed within 3 days of opening and they should be stored in the refrigerator, in an airtight container.

The Masalas should be consumed within 30 days of opening, and they should be stored in a cool and dry place, a closed container

Are Cookd recipe mixes available in supermarkets?

Yes! Cookd recipe mixes are now available in some of the most sought after supermarkets in Chennai and a few more cities. We are also expanding to more cities in the near future.

Use the store locator to find your nearest supermarket: ` Locator

Are Cookd recipe mixes available in eCommerce platforms?

Yes! Cookd recipe mixes are available in eCommerce platforms like Amazon, BigBasket, JioMart and Flipkart.

Can Cookd recipe mixes be made with vegetarian ingredients?

Our recipe mixes are 100% vegetarian and can be cooked using any vegetables/ paneer or protein of choice.

Do I need to add salt when I am cooking with the Cookd recipe mixes?

No! All our recipe mixes come perfectly seasoned with salt. Feel free to adjust the salt according to your taste preferences when preparing the dish.

Is Cookd a restaurant/ food delivery service?

No, Cookd isn’t a restaurant. 

We share recipes and sell recipe mixes that help you cook at home!

Does your Fried Chicken Kit come with frozen chicken?

No, it does not! You have to buy the meat/ seafood or vegetables of choice separately. 

We sell recipe mixes for you to create authentic delights with any protein of your choice, at home.

Are your recipe mixes vegan?

They aren’t vegan. Our recipe mixes are 100% vegetarian.